Questions, answered

Everything you
might want to ask.

The questions we hear most often, grouped by topic. Don't see what you're after? Give us a ring at (905) 879-1616.

We recommend two exams per year. Dogs age much faster than humans, and bi-annual visits let us catch problems early. Annual exams include vaccinations against distemper, hepatitis, parvo, parainfluenza, kennel cough, and rabies — plus heartworm and fecal checks.

Puppies need three sets — at 6–7 weeks, 10–11 weeks, and 15–16 weeks. At the first visit we run a fecal sample to check for intestinal parasites. Rabies is given with the final set.

Kittens are vaccinated at 8, 12, and 16 weeks. We recommend a Feline Leukemia test at the first visit. All kittens receive FVRCP, Feline Leukemia, and rabies — boostered annually after that.

Senior pets are assessed case by case. For dogs over 10 we may recommend a 3-year vaccine protocol combined with senior bloodwork panels in the off years. Talk to us and we'll figure out the right protocol for your dog.

Yes. Call us first at (905) 879-1616 and we'll triage your situation and get you in as fast as possible. We're open 7 days a week including Sundays.

Book an appointment so we can run a urinalysis and exam. Several medical conditions — UTIs, bladder stones, kidney issues — can cause this and need to be ruled out before assuming it's behavioural.

After-Hours Emergency

We're not open 24/7.
Here's where to go when we're closed.

If your pet has an emergency outside our hours, head to one of the 24-hour clinics below. When in doubt, call ahead so they can prepare for your arrival.

Closest to us

Vaughan–Richmond Hill Veterinary Emergency Clinic

10303 Yonge Street, Richmond Hill, ON L4C 3B9
Open 24 hours, 7 days a week

VCA Canada 404 Veterinary Emergency & Referral Hospital

510 Harry Walker Parkway S, Newmarket, ON L3Y 0B3
Open 24 hours, 7 days a week

Veterinary Emergency, Urgent Care & Referral Clinic of York Region

Journey's End Circle, Newmarket (north of Davis Dr off Harry Walker Pkwy)
Open 24/7, 365 days a year — no appointment required
Poison hotline

Pet Poison Helpline

petpoisonhelpline.com
Available 24/7 — per-incident fee applies

During our open hours, always call us first at (905) 879-1616 — we'll triage and see you as fast as possible.

Still have a question on your mind?

We're happy to talk it through — no appointment required.

Call (905) 879-1616